We respect the privacy of people who contact, volunteer with, or support Muqadass Zindagi Trust. This page explains, in general terms, how information submitted through this website may be handled.
Information you provide
When you contact us, request assistance, apply to volunteer or for a role, share a story, or make an enquiry about donating, you may provide your name, email address, phone number, location, message, application details, or documents that you choose to submit. Please do not send sensitive medical details unless they are needed for your request.
How we use information
We use submitted details to respond to enquiries, review applications, coordinate assistance or volunteering, administer website services, and keep relevant records. We may contact you about the request you submitted. We do not describe your personal story publicly without an appropriate basis to do so.
Donation information
If you use a donation service linked from this website, the payment provider may collect and process payment details under its own terms and privacy notice. The information available to us may include transaction and contact details needed to acknowledge and administer a contribution.
Cookies and basic analytics
The website may use essential cookies and similar technologies for operation, security, and performance. If analytics tools are used, they may provide general information about visits and how pages are used. Browser settings may allow you to limit cookies, though some functions may then work differently.
Sharing and service providers
We may use hosting, form, email, analytics, or payment services to run the website and respond to requests. Information may be shared with relevant service providers or care partners when necessary for the purpose of your request, subject to appropriate care and applicable requirements. Their own privacy notices may also apply.
Security and retention
We take reasonable steps to protect information submitted to us. No internet transmission or storage system can be guaranteed completely secure. We keep information for as long as reasonably needed for the purpose for which it was provided, operational records, or applicable obligations.
External links
Some pages may link to independent websites or services. We do not control their content or privacy practices; please read their notices before sharing information with them.
Your choices and requests
You may ask us about information you have submitted, request a correction, or ask that it be removed where appropriate. We will review each request in light of any records we need to retain and applicable requirements.
Updates to this policy
We may update this notice as our website and services change. The current version will be posted on this page.
Contact us
For questions about this policy or your information, email muqadaszindagitrust@gmail.com or use our Contact Us page.